The 2nd edition of IBS’ OPS 2020 event was organized at The Ritz-Carlton, Bal Harbour, Miami from 5-6 June 2018 and brought together 32 airline operations experts across 11 airlines from nine different countries in Europe, Asia-Pacific, North-, and South-America. The event also saw active participation from industry thought leaders and consultants.

The two-day event saw a lot of ideation, exchange of best practices, and several lively and productive discussions addressing key operations areas like Fatigue Risk Management, Automated Decision Support, Disruption Recovery, and Collaborative Decision Making. There were several sessions by Airlines and Industry Thought Leaders on the next generation of airline operations and the digital transformation that needs to happen across the industry. The discussions during the sessions and the networking breaks helped airlines realize that they all face the same challenges and have similar goals for the future.

The First OPS 2020 event organized by IBS Software at Le Meridien, Dubai, proved a great forum for key industry players to exchange views about the daily challenges they face.The event was attended by 40 participants and 10 airlines from around the globe. The participant airlines presented the operational challenges posed by a non-homogenous fleet, new routes and implementation of EASA regulations among others.

The lively Think Tank session, facilitated by industry experts, was centred around three topics:

• Collaborative Decision Management
• Disruption Recovery
• Crew self-service

The event surpassed expectations for the participants in terms of the priceless interaction from airlines around the world and the exchange of ideas for a futuristic digital operations platform for ailrines. OPS 2020 - Digital Airline Operations has established itself as a solid industry event series and will be organized across geographies in 2018.